Privacy Policy
Privacy Policy for Ignite Solutions LLC, DBA Ignite AI
Ignite Solutions LLC, DBA Ignite AI (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our conversational AI services, including SMS and website chatbots.
1. Information We Collect
We may collect information about you in the following ways:
•Personal Data: This includes your name, phone number, email address, and other contact information that you voluntarily provide, such as through form submissions or interactions with our chatbot or SMS services.
•Usage Data: We automatically collect data regarding your interactions with our website and services, including your IP address, browser type, device information, and page interactions.
•Communication Data: When you interact with our SMS or chatbot services, we collect and store communication details, such as the phone number used, timestamps, message content, and response data.
2. How We Use Your Information
We use the information we collect for various purposes, including:
•To provide, operate, and maintain our website and services
•To improve and personalize your experience with our chatbot and SMS features
•To communicate with you, respond to inquiries, and send service-related information
•For internal analytics and reporting to enhance our services
•To comply with legal obligations and protect the rights and security of our users
3. Sharing Your Information
We do not sell or share your personal information with third parties, except under the following circumstances:
•Service Providers: We may share your data with trusted third-party service providers that help us operate our website and services, such as hosting or communication platforms. These parties are required to maintain the confidentiality of your information.
•Legal Obligations: We may disclose your information if required by law or in response to valid requests from public authorities.
4. Data Security
We implement reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
•Access the personal data we hold about you
•Request the correction or deletion of your personal data
•Opt-out of certain uses of your information, such as marketing communications
To exercise these rights, please contact us at [Insert Email].
6. Cookies and Tracking
We use cookies and similar tracking technologies to monitor activity on our website and improve your experience. You can adjust your cookie preferences in your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the effective date accordingly.
8. Contact Us
If you have any questions about this Privacy Policy or how we manage your data, please contact us at:
Ignite AI
Email: admin@goignite.ai